If your garage door starts down then reverses — or won't close while the opener light blinks — the two photo-eye safety sensors near the floor have lost their line of sight. The usual culprits are a bumped sensor, a dirty lens, afternoon sun, or a loose wire. We realign, clean, or replace them and have most doors closing again the same visit. Call (940) 644-4376.
Those little photo-eyes bolted a few inches off the garage floor are what stop your door from closing on a car, a pet, or a kid. When they stop agreeing with each other, the door won't close — here is what we check and fix.
The number-one fix. We re-aim both eyes until their LEDs glow solid and lock the brackets so a passing bump won't knock them out again.
Cobwebs, dust, a leaning bin, or a stray leaf breaking the beam. We clear the path and clean the lenses so the infrared signal gets through.
Staples through a wire, corroded splices, or a lead chewed by a critter. We trace the low-voltage run back to the opener and repair it.
Afternoon Texas sun washing out the receiver on a west- or south-facing garage. A small shield or a repositioned eye keeps it reading all day.
Your opener flashes a code when the eyes are unhappy. We read what LiftMaster, Chamberlain, Genie, and Craftsman units are telling us and trace it to the cause.
When an eye is cracked, water-damaged, or too old to pair anymore, we swap in a compatible set and confirm the door reverses on test.
Sensor trouble has a few tell-tale signatures. If any of these sound like your door, the photo-eyes are the first thing we'll check.
It starts to close, then rolls right back up before it ever touches the floor — the opener thinks the beam is blocked.
The door won't go down from the wall button and the opener light or an LED on the motor keeps flashing. Classic photo-eye fault.
Fine in the morning, stubborn in the afternoon. That on-and-off pattern usually means sun glare or a barely-aligned eye.
We're based in Denton and cover the DFW metroplex, so most sensor calls get handled the same day you phone in.
The photo-eyes are a federally required safety feature. We repair or replace them — we won't disable them just to force the door closed.
We show you the solid LEDs and watch the door reverse on test before we leave. You get an upfront price and the estimate is free.
LiftMaster, Chamberlain, Genie, Craftsman, Linear, and older units — we carry the common sensor sets to finish on the spot.
A garage door that refuses to close while the opener light blinks is the classic sign of a photo-eye safety sensor fault. The two sensors near the floor have lost their line of sight to each other, so the opener assumes something is in the path and stops the door for safety. The cause is usually a knocked-out sensor, a dirty lens, a loose wire, or sun glare hitting the eye. Realigning, cleaning, or repairing the sensors fixes it.
Each sensor has a small LED. When both are aligned, both LEDs glow steady; when they are off, one usually blinks or goes dark. Loosen the wing nut, gently aim the blinking sensor until its light is solid, then tighten it. Both sensors must sit at the same height, within about six inches of the floor, with nothing blocking the beam. If the light still will not go solid, the sensor or its wiring may be failing and need repair.
We do not recommend it. The photo-eyes are a federally required safety feature that stops the door from closing on a child, pet, or car. Bypassing them removes that protection and is unsafe. If your sensors are faulty, the right fix is to repair or replace them, not defeat them. We can usually get them working again the same day.
Direct Texas sunlight hitting the receiving sensor can wash out its infrared beam, so the door reverses or will not close only at certain times of day. It is common on west- and south-facing DFW garages in the afternoon. A small sun shield over the affected eye, or repositioning the sensor, solves it. If it happens at all hours, the problem is alignment or wiring rather than sun.
If the sensors are just misaligned, dirty, or have a loose connection, repair is quick and inexpensive. If a sensor is cracked, water-damaged, has a chewed or shorted wire, or is an obsolete unit that no longer pairs with your opener, replacement is the better call. We diagnose which it is on-site and only replace what actually needs it.
One call gets a local tech out to realign, repair, or replace your photo-eye sensors — usually the same day. Free estimate, honest pricing, and we never bypass your door's safety system.